Introduction:
Welcome to the Pet Tracker service provided by ULINK TECH. We are committed to protecting your privacy and providing you with a secure and enjoyable user experience. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our Pet Tracker device and related services. By using our services, you consent to the practices described in this policy.
1. Information Collection and Use:
1.1 Scenarios: We collect information related to your pet’s location and activity using the Pet Tracker device. This data is used to provide real-time location tracking and activity monitoring.
1.2 Geographical Location: The Pet Tracker device utilizes LoRa communication to provide precise geographical location data. This information is used for tracking and user safety.
1.3 Log Information: We collect log information, including device activity logs, error logs, and usage statistics, to improve the functionality of our service.
1.4 Booking, Ordering, and Order Management: When you use our booking, ordering, and order management features, we may collect information such as your pet’s details, preferences, and delivery information to fulfill your requests.
1.5 Favorites, Follows, Shares, and Recommendations: If you choose to use these features, we may collect data related to your preferences and interactions to enhance your experience and provide personalized recommendations.
1.6 Reviews: When you leave reviews or ratings, we may collect and display this information to improve our services and assist other users.
1.7 Subscriptions and Payments: We collect payment information to process your subscription fees and provide customer support related to payments.
1.8 Customer Support and After-Sales Service: We may collect information related to your inquiries and interactions with our customer support team to assist you effectively.
1.9 Security Measures: We use collected data to implement security measures and protect against unauthorized access, fraud, or other illegal activities.
2. Information Sharing and Disclosure:
2.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers to assist in providing and improving our services, such as location mapping and data analytics.
2.2 Legal Compliance: We may disclose your information if required to comply with legal obligations or respond to legal requests, including government authorities.
3. Information Storage and Exchange:
3.1 Data Storage: Your data is securely stored in our databases, which may be located in different geographic regions to ensure redundancy and data integrity.
3.2 Data Exchange: We may exchange data with affiliated companies or business partners for legitimate purposes, such as service enhancements or marketing efforts.
4. Use of Cookies:
We use cookies to enhance your browsing experience on our website and within the Pet Tracker App. You can manage cookie preferences through your browser settings.
5. Information Security:
We implement technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy as necessary. Changes will be communicated through the Pet Tracker App or our website. It is your responsibility to review this policy periodically.
7. Contact Us:
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at [Contact Email Address].
Appendix:
Data Retention Periods:
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After the retention period expires, we will securely delete or anonymize your data.
User Rights:
As a user of the Pet Tracker service, you have the following rights regarding your personal information:
1. Access: You can request access to the personal information we hold about you, including details of how it is processed and shared.
2. Rectification: If you believe that the information we hold about you is inaccurate or incomplete, you can request corrections to your personal data.
3. Erasure: You have the right to request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
4. Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
5. Withdrawal of Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.
6. Objection: You can object to the processing of your personal information when it is based on legitimate interests or for direct marketing purposes.
7. Restriction: In certain circumstances, you can request the restriction of the processing of your personal information.
Please contact us at jennifer.wang@changhong.us to exercise any of these rights or for further assistance.
Specific Terms and Conditions:
In addition to this Privacy Policy, specific terms and conditions related to the use of the Pet Tracker service, including subscription terms, refund policies, and service limitations, may be provided within the Pet Tracker App or on our website. Please review and accept these terms when applicable.
By using the Pet Tracker service, you acknowledge and agree to the data retention periods, user rights, and specific terms and conditions outlined in this appendix.
By using the Pet Tracker service, you agree to the terms and practices outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.